Business phone systems
A Yeastar phone system set up around how your team actually answers calls, then looked after by people who know your setup.
Talk to us about phonesSee it in two and a half minutes
One system for calls, video and chat
Plenty of small business phone systems were set up years ago and haven't changed since, even though the business has. Calls ring the wrong people, after-hours callers hit a dead end, and nobody's sure how to change the greeting.
We install Yeastar P-Series phone systems, which bring desk phones, mobile apps, voicemail, call recording, video meetings and team chat into one place. Before we set anything up, we sit down with you and map out who should answer what, when, and what happens if they can't. Then we build the system to match.
- Hosted where it suits you: a cloud server you choose (such as Vultr or DigitalOcean), a server in your office, or Yeastar's own cloud
- Works with 500+ desk phone models. As a Yealink partner, we supply and set up Yealink handsets that are tried and tested with Yeastar
- Grows from a few extensions to hundreds without starting again
Answer your business line from anywhere
With the free Linkus app, your office number goes wherever you do. Handy when half the team is out on site, in the vineyard or on the road.
On the go
Make and take calls on your business number from your mobile, laptop or browser. Customers see the business number, not your personal one.
In the office
Desk phones, voicemail, call history and recordings, all in one place and easy to find.
Switch devices mid-call
Start a call at your desk and move it to your mobile with one tap as you walk out the door.
Phones for every spot
As a Yealink partner, we supply, set up and support the handsets too. They're set up automatically from the Yeastar system, so a new phone works as soon as it's plugged in.
Desk phones
From simple handsets for the lunchroom to colour touchscreens for reception, with buttons that show who's on a call and pick up their line with one press.
Cordless phones
DECT cordless handsets for people who don't sit at a desk: the cellar door, warehouse, workshop or shed. Same extension, same features, more range than you'd expect.
Conference phones
Clear audio for meeting rooms, so everyone around the table can hear and be heard. They pair with the Teams Rooms setups we do as well.
Headsets
Wired or wireless headsets for anyone on the phone all day, working with desk phones and the Linkus app on a computer.
Look after every caller
A missed call is often a missed job. We set up call flows that make sure someone picks up, or that the caller at least knows what happens next.
- Auto attendants ("press 1 for bookings") and business hours, with public holidays handled for you
- Ring groups and queues, so calls go to whoever's free
- Voicemail to email, so messages don't sit unheard
- Call recording, plus live listen and whisper for training new staff
- Reports showing missed calls and busy times
- Optional extras such as call transcription and summaries, and an AI receptionist
Works with the tools you already use
Yeastar connects to Microsoft 365, so staff can sign in with their work account, see contacts from Outlook and call from Teams. It also links to CRMs like Zoho, HubSpot and Salesforce, so the caller's details pop up before you answer and calls get logged automatically.
Customers can also reach you by website chat, SMS, WhatsApp or Facebook, with the messages landing in the same app your team uses for calls.
As a Microsoft partner, we can set up the phone system and Microsoft 365 together so they work as one.
Phone lines and numbers
A phone system needs a line to the outside world. These days that's a SIP trunk, which carries your calls over the internet instead of old copper lines. We're a Crazytel partner, so we can sort that out for you as well.
Australian owned and supported
Crazytel is 100% Australian owned and operated, so when something needs fixing we're dealing with a local team, not an overseas call centre.
Keep your numbers
Bring your existing numbers across, or add new local, 1300 or 1800 numbers. There are no lock-in contracts, so you're never stuck.
More than calls
Business SMS, virtual fax and a redundant network with automatic failover. Need a backup trunk or overseas numbers? We can add Twilio alongside. Happy with your current provider? We'll connect to that instead.
What we do for you
We don't just sell you the system and walk away. We handle the whole move and stay on to support it.
Plan it with you
We work out how calls should flow in your business, how many lines and handsets you need, and where the system should live: in the cloud or on site.
Move you over
We supply and configure handsets, keep your existing numbers, set up the apps and switch you over with as little disruption as we can manage.
Support it
Need to change a greeting, add a new starter or reroute calls over Christmas? Log a job with our help desk or give us a call and we'll sort it.
We run our own business line on a self-hosted Yeastar system with a Crazytel trunk, so we know the setup well from both sides. Already on 3CX? We can look after what you have, or move you across to Yeastar when you're ready.
Want more detail?
The brochure covers the features, editions and plans in more depth.
Brochure (PDF, 2.9 MB)Ready to sort your phones out?
Tell us how your business takes calls today and we'll suggest a setup that fits.