IT support that knows your business
When something breaks, you want someone who already knows your setup, not a call centre reading from a script. We look after the computers, networks and systems that keep your business running, across the Southern Vales and Fleurieu.
Talk to us about supportWhat we look after
Every business runs differently, so we work out what matters to yours and look after that properly.
Help desk and troubleshooting
Printers that won't print, email that won't send, a computer that's slowed to a crawl. Log a job and we'll sort it, remotely where we can and on-site where we can't.
Monitoring and updates
We keep an eye on your computers and servers and keep them patched, so small problems get fixed before they turn into a bad day.
Backups and recovery
We make sure your important data is backed up, check the backups actually work, and have a plan for getting you running again if the worst happens.
Starters and leavers
New staff get a working computer, email and access on day one. When someone leaves, their access is shut off and their files are kept.
Security
Multi-factor sign-in, antivirus, sensible permissions and a second opinion on that email that looks a bit off.
Advice and training
Help choosing new hardware and software, and practical training so your team gets more out of what you already have.
Two ways to work with us
Pick the one that suits how often you need us. You can switch later if things change.
Hourly support
Call us when you need us and pay for the time we spend. Good for businesses with a small setup that only need a hand now and then.
- No ongoing commitment
- Help desk, remote and on-site support
- Projects and one-off jobs quoted up front
Monthly support
A monthly agreement built around your business, covering the people, devices and systems you need looked after. Good for businesses that rely on their IT every day.
- Predictable monthly cost
- Monitoring and updates done for you
- Help desk, remote and on-site support
- Regular check-ins on what's coming up
Not sure which suits you? Tell us how your business runs and we'll recommend one.
Getting help
Use whichever is easiest. Every request lands with people who know your setup.
Help desk
Log a job and track it on our help desk portal, or email [email protected].
Phone
Call +61 8 8317 1333, Monday to Friday, 9:00 to 5:00.
Remote support
Most problems can be fixed with a secure remote session, so you're not waiting for someone to drive out.
On-site
When it needs hands on, we come to you, anywhere across the Southern Vales and Fleurieu.
Want IT that just works?
Tell us about your business and we'll suggest the support that fits.